Tucows Platypus Billing System
202096 Mowat AvenueToronto, Ontario, Canada M6K 3M1The Platypus Billing System, developed by wholesale domain provider Tucows, is a leading recurring billing and subscriber management system designed to automate billing for Internet and application service providers and online merchants. The system can rate virtually any type of usage data and create clear, concise invoices. Platypus incorporates a "message wizard" that can be used to create automated mailings based on any customer characteristic. The billing system can send paper and email statements, charge credit cards and perform direct bank debits. Further, when a service is added to a customer account, Platypus will communicate with external systems to provision that service for the customer. Many homegrown accounting solutions based on spreadsheets or generic accounting software packages are unsuitable for the specialized needs of service providers. The system offers a wide range of fixed and variable rate setups, allowing for multi-tiered rate plans, weekday and weekend rates, discount periods, after-hours rates, and billing by time or by data usage. "The system is robust and can generate recurring invoices, recurring credit card payments and late notices, and automatically charge late fees."nnPlatypus runs on Microsoft SQL Server and the Windows platform, and can easily communicate with many other servers, both UNIX- and Windows-based. Platypus can send commands to a variety of UNIX machines, including Solaris, FreeBSD, IRIX, Linux, BSDI and others. "The Platypus system is designed to bill properly for new, emerging Internet products and services."The system can centralize the sale of a variety of products and services, but extends to traditional hosting customer management. TheWHIR is an iNET Interactive property. The hosted services industry More
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October 2011 - The Killer Business Model
In pursuit of some inspiration for your killer business model, we sought out some of the really cool things being done in the hosting space by providers trying to stand out from the crowd. They not all huge companies yet, but they all got some really interesting ideas, and more importantly, they looking at innovating in a way that could inspire some really original thinking from you.
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July 2011 - Understanding Small Business
In creating this issue of WHIR magazine, we provide a series of profiles to illustrate in great detail the variety in small business IT needs, and the hosting relationships that develop out of those needs.
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